Outlook 2003 drops connection to Exchange in Vista

September 15, 2008 · Print This Article

 
 


If you have recently upgraded to Windows Vista but still like your old Office version 2003, you may have run into a problem with your Outlook dropping its connection. (i.e. searching through public folders, shared calendars)

To fix this issue and maintain your connection you will need to adjust the security settings for your Exchange account.

    1. Go to tools > Email Accounts

    2. View or Change existing email accounts

     

     

     

     

     

     

     

    3. Highlight your Microsoft Exchange account and select Change.

     

     

     

     

     

     

     

     

    4. Click, More Settings

     

     

     

     

     

     

     

     

    5.Click on the Security Tab and check Encrypt data between Microsoft Office Outlook and Microsoft Exchange Server.

     

     

     

     

     

     

     

     

     

    6.Click OK > Next > and Finish to exit and save changes from the Wizard.

Your connection to Exchange should be maintained and access to public folders and shared objects should be restored.

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